After a near-miss phishing incident, this 180-person manufacturer realised that cybersecurity was being treated as an IT-only problem. Office and production staff had little awareness of everyday threats, and there was no shared language for spotting or reporting them.
We delivered a blended programme combining a half-day in-person workshop for office teams with short self-paced modules for shift workers. Content was tailored to real scenarios the business faced — supplier invoice fraud, fake login pages, and USB drops — and reinforced with a simple, memorable reporting routine.
Within three months, reported suspicious emails rose sharply (a sign of awareness, not more attacks), and the business passed its next insurance security review without remediation actions. Security is now part of every new starter's induction.
The programme deliberately avoided jargon and fear. Instead of trying to turn staff into security experts, it focused on a handful of habits everyone could adopt — pause on urgency, check the sender, and report anything that feels off.
A short follow-up session six weeks later kept momentum going and gave teams a chance to share the suspicious messages they’d caught in the wild.
A growing finance team was spending days each month stitching together reports by hand in spreadsheets. The work was slow, error-prone, and dependent on a single analyst who understood how everything fit together.
Read case studyStaff at this 60-person agency were already using AI tools informally, but with no shared approach. Quality was inconsistent, sensitive client information was at risk of being shared with public tools, and leadership had little visibility of how AI was being used.
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