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Bitfell Learn

Phishing and Social Engineering Awareness

Help staff recognise manipulation tactics, suspicious messages, fake login pages, and the common attack patterns behind most breaches.

Level: Beginner Duration: Half-day Format: Workshop · Webinar · Blended Audience: All staff, Non-technical, Managers and team leads

Course overview

Most security incidents start with a person, not a system. This course gives every member of your team the instincts to spot phishing, social engineering, and impersonation attempts before they cause harm — using realistic, up-to-date examples.

What learners will be able to do

  • Recognise the hallmarks of phishing and spear-phishing emails
  • Spot fake login pages, spoofed domains, and malicious attachments
  • Identify social-engineering tactics over email, phone, and messaging
  • Respond safely to urgent, unexpected, or authority-based requests
  • Understand why these attacks succeed and how attackers research targets
  • Know exactly how and when to report a suspicious message

What the course covers

Module 1: How modern attacks really work

The anatomy of a phishing campaign and the psychology behind it.

Module 2: Spotting suspicious messages

Red flags in senders, links, attachments, and tone.

Module 3: Fake pages and credential theft

Recognising spoofed login screens and protecting your passwords.

Module 4: Beyond email

Phone, SMS, and messaging-based social engineering.

Module 5: Reporting and response

What to do in the first five minutes after a suspicious message.

Interested in this course for your team?

Tell us your team size, preferred format, and goals — we'll recommend the best delivery option.