Prompting and Workflow Design
Move beyond one-off prompts and learn to design repeatable, reliable AI-supported workflows for real work.
Level: Intermediate Duration: Half-day or 1 day Format: Workshop · Webinar · Blended Audience: All staff, Knowledge workers, Team leads
Course overview
Anyone can type a prompt — the value comes from designing workflows that produce consistent, trustworthy results. This course teaches a practical prompting method and shows teams how to turn good prompts into repeatable processes they can rely on day to day.
What learners will be able to do
- Write clear, structured prompts that get better results
- Give the model context, examples, and constraints effectively
- Iterate and refine prompts systematically rather than by guesswork
- Chain steps together into repeatable workflows
- Capture and share prompts so the whole team benefits
- Recognise where AI helps and where a human must stay in the loop
What the course covers
Module 1: How to think about prompting
What the model is actually doing, and why structure matters.
Module 2: The anatomy of a good prompt
Role, context, task, format, and examples.
Module 3: Iterating with intent
Diagnosing weak outputs and improving them deliberately.
Module 4: From prompts to workflows
Breaking real tasks into repeatable, multi-step processes.
Module 5: Sharing and standardising
Building a team prompt library and keeping it useful.
Interested in this course for your team?
Tell us your team size, preferred format, and goals — we'll recommend the best delivery option.