Practical AI for Work
Use AI tools to draft, analyse, summarise, automate, and support daily work while understanding the risks and limitations.
Level: Beginner Duration: Half-day or 1 day Format: Workshop · Webinar · Blended Audience: All staff, Managers, Operations and support
Course overview
A grounded, hands-on introduction to using AI tools well at work. Learners practise real tasks, learn to write better prompts, and — just as importantly — learn where AI gets things wrong and how to use it responsibly.
What learners will be able to do
- Use AI tools for practical, everyday tasks
- Write clearer prompts that get better results
- Critically check and edit AI-generated output
- Avoid unsafe handling of confidential data
- Identify useful AI use cases in your role
- Design repeatable workflows, not one-off experiments
What the course covers
Module 1: What AI tools can and can't do
A clear, hype-free mental model.
Module 2: Prompting that works
Practical techniques for better, more reliable results.
Module 3: AI for real tasks
Drafting, summarising, analysing, and planning.
Module 4: Risks and responsible use
Confidentiality, accuracy, bias, and good judgement.
Module 5: Building repeatable workflows
Turning useful prompts into reliable processes.
Interested in this course for your team?
Tell us your team size, preferred format, and goals — we'll recommend the best delivery option.